Terms and Conditions

1. About These Terms

1.1 Who We Are

These terms apply to the website https://shortletpartners.co.uk/ (the "Website"), operated by Opexa Wright Limited trading as Short Let Partners.

Company Details:

Company Name: Opexa Wright Limited
Registered in England & Wales: No. 16460438
Registered Office: SA12 Business Centre, Seaway Parade, Baglan Energy Park, Port Talbot SA12 7BR
Contact: hello@shortletpartners.co.uk | 01639 350156

1.2 Agreement to Terms

By accessing or using this Website, you agree to these Website Terms and Conditions. If you do not agree, you must stop using the Website immediately.

1.3 Other Terms That Apply

Privacy Policy: explains how we handle your personal data
Cookie Notice: explains our use of cookies
Property Owner Terms: apply when you engage us to manage your property
Guest Terms: apply when you book accommodation through us

2. Using Our Website

2.1 What You Can Use It For

The Website provides information about our serviced accommodation management services and allows you to:

Learn about our property management services
View available properties for short-term rental
Submit booking enquiries
Contact us about property management opportunities
Access property owner and guest portals (where applicable)

2.2 What This Website Is Not

We are a serviced accommodation management company—we manage properties on behalf of property owners
We do not guarantee availability of accommodation until a booking is confirmed and payment received
Information on the Website is for general guidance only and does not constitute professional advice
Property descriptions and images are provided in good faith but may be subject to change

2.3 Changes to the Website

We may update, change, or suspend the Website at any time without notice. We are not liable if the Website is unavailable for any reason.

3. Acceptable Use

3.1 You Must Not:

Use the Website for any unlawful purpose
Attempt to gain unauthorised access to the Website, servers, or databases
Transmit viruses, malware, or any harmful code
Scrape, copy, or reproduce content without permission
Impersonate another person or misrepresent your affiliation with any person or organisation
Use the Website to harass, abuse, or harm others
Submit false or fraudulent booking enquiries or information
Interfere with other users' access to the Website
Make bookings with no intention to honour them
Use automated systems or bots to access the Website

3.2 Consequences of Misuse

We reserve the right to:

Suspend or terminate your access to the Website
Remove any content you have submitted
Cancel bookings without refund
Report illegal activity to relevant authorities
Take legal action if necessary
Charge you for any losses or costs incurred due to your misuse

4. Intellectual Property

4.1 Our Content

All content on this Website—including text, images, logos, design, graphics, software, property photographs, and descriptions—is owned by or licensed to Short Let Partners and protected by copyright, trademark, and other intellectual property laws.

4.2 What You Can Do

You may view and print content for personal, non-commercial use only.

4.3 What You Cannot Do

You must not:

Reproduce, distribute, or modify any content without written permission
Use our branding, logo, or name without authorisation
Remove copyright or trademark notices
Use property images or descriptions on other platforms without permission
Create derivative works from our content

5. Property Information

5.1 Accuracy

We make reasonable efforts to ensure property information is accurate and up to date. However:

Property descriptions, images, and amenities are provided in good faith
Minor variations may occur between descriptions and actual properties
We reserve the right to substitute properties of equal or better standard if necessary
Availability and pricing are subject to change until booking is confirmed

5.2 Property Images

Property images are representative and may include:

Professional staging or photography
Images taken before or after your stay
Stock images or computer-generated visualisations (where clearly marked)

5.3 Third-Party Listings

Some properties may be listed on third-party platforms (Airbnb, Booking.com, etc.). Bookings made through those platforms are subject to their terms and conditions.

6. Third-Party Links

The Website may contain links to third-party websites (including booking platforms, payment processors, and local services). We are not responsible for:

The content or availability of external sites
Any loss or damage caused by your use of third-party sites
Third-party terms, pricing, or policies

Clicking external links is at your own risk. We recommend reviewing the terms and privacy policies of any third-party sites you visit.

7. Limitation of Liability

7.1 Website Provided "As Is"

We provide the Website on an "as is" basis. We do not guarantee that:

The Website will be uninterrupted, secure, or error-free
Information on the Website is accurate, complete, or up to date
Defects will be corrected
The Website is free from viruses or harmful components

7.2 What We Are Not Liable For

To the fullest extent permitted by law, we are not liable for:

Any loss or damage arising from your use of the Website
Indirect, consequential, or incidental losses (including lost profits, data loss, or business interruption)
Any issues arising from third-party services or links
Booking errors or miscommunications made through the Website
Acts of God, force majeure, or events beyond our reasonable control
Loss or damage to personal property during your stay
Any issues with properties that are beyond our control

7.3 Nothing in These Terms:

Excludes or limits our liability for death or personal injury caused by our negligence
Excludes or limits our liability for fraud or fraudulent misrepresentation
Excludes or limits liability that cannot be excluded under UK law

8. Indemnity

You agree to indemnify and hold harmless Short Let Partners, Opexa Wright Limited, its directors, employees, and affiliates from any claims, losses, liabilities, or expenses (including legal fees) arising from:

Your breach of these Terms
Your misuse of the Website
Your violation of any law or third-party rights
Damage caused to properties during your stay
False or fraudulent information you provide

9. Data Protection and Privacy

We process personal data in accordance with:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Our Privacy Policy (available on the Website)

For details on how we collect, use, and protect your data, please read our Privacy Policy.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a new "Last Updated" date. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

We recommend checking this page periodically for updates.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Right to Refuse Service

We may, where we have good reason, restrict or terminate your access to the Website at any time, including but not limited to:

Breach of these Terms
Suspected fraudulent activity
Abusive or threatening behaviour
Non-payment of bookings
Damage to properties

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any specific booking terms, constitute the entire agreement between you and Short Let Partners regarding your use of the Website.

15. Contact Us

If you have questions about these Terms or need to report misuse of the Website, contact us:

Short Let Partners
(A trading name of Opexa Wright Limited)

Email: hello@shortletpartners.co.uk
Phone: 01639 350156
Address: SA12 Business Centre, Seaway Parade, Baglan Energy Park, Port Talbot SA12 7BR